Scope of this policy
This Privacy Policy describes how personal data submitted through the steptobegin.com website and its contact forms is collected and processed by STEP TO BEGIN SARL. It's designed to give you, as a user, clear control over your own data.
STEP TO BEGIN SARL acts as the data controller for the personal data described here, and is responsible for ensuring it is collected and processed fairly, in line with Law 09-08 on the protection of individuals with regard to the processing of personal data.
The data we collect
You can browse our website without revealing your identity — unless you choose to share it with us, for example by completing a contact form. When you do, we may collect details such as your name, address, email, phone number, and any other information needed to handle your request. Required fields are marked with an asterisk.
We collect this information in particular when you:
- Create a "My Account" customer account
- Browse the platform and consult its pages and content
- Complete an online payment — your bank details are collected and stored directly by our payment service provider, not by STEP TO BEGIN SARL
Some services may request geolocation data (GPS signals, device sensors, Wi-Fi access points, or relay antenna identifiers) to estimate your position. If geolocation is not enabled, certain features may be unavailable; STEP TO BEGIN SARL cannot be held responsible for this limitation.
Responses to satisfaction surveys, and any data used for internal company statistics, are anonymized before use.
How we use your data
To use our services, you may be asked to provide personal data. We collect this so we can keep you informed about services, events, and new features that may interest you, and to improve our products and your overall experience.
Under Law No. 09-08 (Dahir n° 1-09-15 of 22 Safar 1430 — February 18, 2009), you may exercise your data rights at any time via:
- The contact form on our website
- Email, at support@steptobegin.com
Special collection cases
In certain circumstances, we may collect and use the personal data of individuals with whom we have, may have, or have had a direct relationship. We may also collect information about you indirectly — for example, when it is shared with us by a partner, client, or professional acting on our platform — even without a direct relationship existing between us.
Your rights
Articles 7, 8, and 9 of Law 09-08 give you the following rights over your personal data:
Access
Request information on how your data is processed, and obtain a copy of it.
Rectify
Ask us to correct your data if it's inaccurate or incomplete.
Delete
Request erasure of your personal data, to the extent permitted by law.
Restrict
Ask us to limit how your data is processed.
Oppose
Object to the processing of your data for reasons relating to your particular situation — including an absolute right to object to direct marketing and any related profiling.
Who's responsible for your data
For personal data collected as part of creating a user account and browsing the platform, STEP TO BEGIN SARL is the data controller.
For personal data collected by independent professionals registered on our platform — in preparation for, or during, the services they deliver to users — each registered professional is the data controller for that data. In this case, STEP TO BEGIN SARL acts only as a data processor, and may only act on the instructions of the responsible professional.
Third-party links
Our platform may contain links to other websites. STEP TO BEGIN SARL is not responsible for the content of these third-party sites, and this Privacy Policy does not apply to them. We recommend reviewing their privacy policies before sharing any personal data.
How we protect your data
Except in cases of unforeseeable and insurmountable force majeure, STEP TO BEGIN SARL makes every reasonable effort to protect your personal data against fraudulent use. Only authorized personnel have access to it.
How long we keep your data
We retain your personal data for as long as required by applicable laws and regulations, or for as long as needed for our operational purposes — including managing the customer relationship and responding to legal or regulatory requests. Client data is generally kept for the duration of our contractual relationship, and afterward for as long as necessary to establish, exercise, or defend a legal claim.
Changes to this policy
This policy applies to your use of the steptobegin.com platform. We may update it from time to time to reflect changes to the website or our practices, so we encourage you to review it periodically.
If STEP TO BEGIN SARL intends to use personal data in a way that differs from what's described here, we'll let you know by email — and you'll have the option to decline that new use.
Contact us
Questions about this policy, or about your personal data? We're glad to help.