See our Privacy Policy below.

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STEP TO BEGIN SARL AU - STEP TO BEGIN LTD is concerned about the protection of personal data. It undertakes to ensure the best level of protection for the personal data of users and registered Professionals in accordance with Law 09-08 relating to the protection of individuals with regard to the processing of personal data.

For any information on the protection of personal data, the User can also consult the website of the National Commission for the control of the protection of personal data (CNDP)

If you wish to obtain additional information on the purposes for which Personal Data is used, do not hesitate to contact us at and we will get back to you as soon as possible.

By checking the box "I have read, I understand and I accept the T&Cs of the STEP TO BEGIN SARL AU - STEP TO BEGIN LTD services", you expressly acknowledge giving your explicit consent, in a free, informed, specific and unequivocal manner to the processing of your Data to Personal character, for all purposes specific to the Services.


This privacy policy describes the provisions for the use of the Platform and the processing of personal data collected through contact forms. This policy aims to give you as a user control over your personal data.

This Information Notice on the protection of personal data by STEP TO BEGIN LTD - STEP TO BEGIN SARL AU provides you with detailed information on the protection of your personal data.

We are responsible, as "data controllers", for collecting and processing some of your personal data to carry out our activities. You will find in this Notice all the information concerning the personal data that we process on you, whether you are a driver or a representative of our customers or professional partners, as well as the reasons for the use of this data, their retention period, the rights you have and how to exercise them.

It is also possible that additional information will be communicated to you in the event of requests for specific services.


You can visit our Platform without having to communicate your identity, unless you voluntarily communicate it to us by answering the forms of certain sections of the platform.

In which case, it is necessary that we collect personal data such as your name, your address, your e-mail address, your telephone number, and any other information necessary for the conclusion of your request.


STEP TO BEGIN SARL AU - STEP TO BEGIN LTD collects and processes simple data, in particular surname, first name, email address, password, telephone number, address, connection data and navigation data, order history, sheets consulted .

The mandatory or optional nature of the data is indicated to the User during collection by an asterisk. Some data is collected automatically as a result of your actions on the Platform.

STEP TO BEGIN LTD - STEP TO BEGIN SARL AU collects the information you provide in particular when:

You create your customer account "My account" You navigate on the platform and consult the different pages and files You make an online payment. For the purposes of online payment for services, your bank details (individual and professional) are collected and stored by our payment service provider.

Certain STEP TO BEGIN LTD - STEP TO BEGIN SARL AU Services also require the collection of geo-location data from Users when they connect to the Platform. These geo-location services use anonymous data, such as GPS signals, terminal sensors, WIFI access points and relay antenna identifiers, to derive or estimate the precise position of the User. The non-activation or deactivation of geo-location may prevent the use of these Services by the User, for which STEP TO BEGIN SARL AU cannot in any way be held responsible.

When responding to satisfaction surveys offered to Users via the Platform or when using data for internal Company activity statistics, Personal Data is anonymized.


We may, under certain circumstances, collect and use the personal data of individuals with whom we have, may have, or had a direct relationship.

In certain circumstances, we may also collect information about you even if we do not have a direct relationship with you.

THE PURPOSE OF COLLECTING PERSONAL DATA. To take advantage of our services, you may be asked to provide personal data. This information is collected by us so that we can better inform you of the services, events and new features available that may be of interest to you. In addition, the processing of your data helps us to develop new services and to offer you a better user experience.

In accordance with law 09-08 promulgated by Dahir n°1-09-15 of 22 Safar 1430 (February 18, 2009), relating to the protection of individuals with regard to the processing of personal data, you can of course ask us to exercise your rights mentioned below via:
The contact form; By email to;


In accordance with the provisions of Articles 07, 08 and 09 of Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, you have the following rights:

Access your personal data: you can obtain information regarding the processing of your personal data and a copy of this personal data. Rectify your personal data: when you consider that your personal data is inaccurate or incomplete, you can request that it be modified. Delete your personal data, to the extent permitted by law. Restrict the processing of your personal data.

Oppose the processing of your personal data, for reasons relating to your particular case. You have the strictest right to oppose the processing of your personal data for the purposes of direct marketing, in particular profiling related to this direct marketing. In accordance with the regulations in force, in addition to your rights above, you also have the right to file a complaint with the National Commission for the Control of the Protection of Personal Data (CNDP).


The person responsible for the collection, processing and storage of Personal Data is:

For the Personal Data collected as part of the creation of the User's personal account and its navigation on the platform: the company STEP TO BEGIN SARL AU - STEP TO BEGIN LTD For Personal Data collected by Professionals in preparation for services and during appointments made by Users via STEP TO BEGIN SARL AU - STEP TO BEGIN LTD: Each registered Professional carrying out an activity in any field. In this case, each Professional registered with STEP TO BEGIN SARL AU is considered to be responsible for the processing of Personal Data and STEP TO BEGIN SARL AU - STEP TO BEGIN LTD as subcontractor of the registered Professionals. This means that STEP TO BEGIN SARL AU - STEP TO BEGIN LTD, in its capacity as subcontractor, can only intervene on the Personal Data processed by Professionals on the instructions of the Responsible Professional.


The web server automatically collects IP addresses. Your IP address is a series of numbers by which computers can identify your device on the network so that data, such as web pages, can be loaded onto your device. An IP address does not identify you by name. A cookie is a file saved on your desktop or mobile device. This cookie is activated and viewed when you visit the Platform.

We use IP addresses and cookies for the purpose of analyzing trends, administering this Platform, monitoring how Internet users use it (number of visits, number of pages viewed, etc.) and collect general demographic information, this personal data is not combined with any confidential information and does not give access to your identity.


The platform contains links to other websites. can in no way be held responsible for the content of these sites. This privacy policy therefore does not apply to these other sites. In order to avoid any misunderstanding, it is important for you to know that is not responsible for the privacy policy developed by these other websites. We therefore strongly advise you to read the privacy policies on these other websites, before providing any data there.


Except in cases of unforeseeable and insurmountable force majeure, makes every effort to protect your personal data against any fraudulent use. Only authorized personnel have access to your data.


We retain your personal data for the longest period required to comply with applicable laws and regulations or for another period related to our operational requirements, to simplify the management of the customer relationship and to respond to legal actions or regulatory requests. . In addition, most of our customers' information is kept for the duration of the contractual relationship and, after the end of the contractual relationship, for the duration necessary to guarantee the exercise or defense of legal claims.


This privacy policy applies to the use of this Platform and the possibilities offered there. Any adaptations and/or changes to this Platform may lead to changes to this privacy policy. We therefore advise you to periodically review this privacy policy. Finally, we will use the data collected through this Platform in accordance with this privacy policy. If STEP TO BEGIN SARL AU - STEP TO BEGIN LTD were to decide to use personal data in a way that derogates from what is stipulated in this privacy policy, STEP TO BEGIN SARL AU - STEP TO BEGIN LTD would then inform its Internet users by e-mail. The user will then have the possibility of refusing this derogatory use.